Accessibility Statement

This accessibility statement applies to https://stansted.mysecurepay.co.uk/

This website is owned by NSL and managed on our behalf by KeyIVR. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability, their website is available at https://mcmw.abilitynet.org.uk/

How Accessible the Website is

As of our last review, there were no issues found.

What to do if you can’t access parts of this Website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: Please e-mail

• communications@marstonholdings.co.uk

We’ll consider your request and get back to you. (Marston Holdings is the Parent company to NSL).

Reporting Accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this, page or think we’re not meeting accessibility requirements, contact: communications@marstonholdings.co.uk (Marston Holdings is the Parent company to NSL).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the EASS at https://www.equalityadvisoryservice.com/

Technical information about this website’s accessibility

NSL is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

We believe this website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, you can find more information about that here https://www.w3.org/TR/WCAG21/

Non-accessible content

The content listed below is non-accessible for the following reasons.

• None

Non-compliance with the accessibility regulations

• None

What we’re doing to improve accessibility

We will review the site and this statement on an ongoing basis

Preparation of this accessibility statement

This statement was prepared on 27/06/2022.

This website was last tested on 27/06/2022. The test was carried out using tools such as WAVE Web Accessibility Evaluation Tool.

We tested sample pages, the pages selected were pages that we thought would be most commonly used by the users when making a PCN payment on line.